Job Description
Join Oakland Health Partners as a Medical Receptionist and enjoy the flexibility of non-traditional work hours while making a difference in patient care. We're seeking a compassionate professional to manage front desk operations in our bustling Oakland clinic. This role offers adaptable scheduling to accommodate your lifestyle while supporting our mission of accessible healthcare. You'll be the first point of contact for patients, ensuring a welcoming environment and seamless administrative support. Our competitive compensation package includes health benefits and professional development opportunities.
Responsibilities
- Manage patient check-in/check-out processes and maintain accurate appointment schedules
- Handle phone calls, emails, and patient inquiries with exceptional customer service
- Verify insurance eligibility and maintain confidential medical records (HIPAA compliance)
- Coordinate with clinical staff to ensure smooth patient flow and appointment efficiency
- Process payments, manage billing inquiries, and maintain financial records
- Prepare and maintain medical documentation using EHR systems (e.g., Epic, Cerner)
- Assist with inventory management of medical supplies and office equipment
Qualifications
- Minimum 1 year of medical receptionist or healthcare administrative experience
- Proficiency with EHR systems and Microsoft Office Suite
- Strong knowledge of HIPAA regulations and medical terminology
- Excellent communication skills and ability to multitask in a fast-paced environment
- High school diploma or equivalent; Associate's degree preferred
- Flexibility to work evenings/weekends as needed (typically 20-30 hours/week)
- Valid California driver's license and reliable transportation