Job Description
Join Cincinnati Health Partners as a Medical Receptionist and elevate your healthcare career! We offer industry-leading compensation, comprehensive benefits, and a supportive environment where your expertise truly matters. Our state-of-the-art facility in the heart of Cincinnati provides an exceptional patient experience, and we're seeking a professional to represent our commitment to excellence. Enjoy competitive pay, flexible scheduling options, and opportunities for growth within our renowned healthcare network. Apply today to become part of a team that values your skills and invests in your future.
Responsibilities
- Manage patient intake, scheduling, and electronic health records (EHR) with precision
- Verify insurance coverage and process billing documentation efficiently
- Coordinate with clinical teams to ensure seamless patient flow and appointment management
- Maintain HIPAA compliance while handling sensitive patient information
- Deliver exceptional customer service to patients via phone, email, and in-person interactions
- Assist with administrative tasks including inventory management and supply ordering
- Support patient education and appointment follow-up communications
Qualifications
- Minimum 3 years of medical office reception or administrative experience
- Proficiency in EHR systems (Epic, Cerner, or similar)
- Strong knowledge of medical terminology and insurance verification processes
- Certified Medical Administrative Assistant (CMAA) or equivalent preferred
- Exceptional communication and multitasking abilities
- Proven commitment to HIPAA compliance and confidentiality
- Experience in a fast-paced healthcare environment
- Ability to work flexible hours including occasional evenings/weekends