Job Description
Join our award-winning medical team in El Paso as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. At Sunrise Medical Group, we value exceptional patient experiences and offer a collaborative, growth-oriented environment with competitive benefits including health insurance, paid time off, and continuing education opportunities. If you thrive in a fast-paced healthcare setting and excel at patient communication, we want to meet you!
Responsibilities
- Manage patient check-in/check-out processes efficiently using Epic EMR system
- Answer multi-line phone calls and schedule appointments with precision
- Verify insurance eligibility and collect co-pays accurately
- Maintain organized medical records and confidentiality protocols
- Coordinate with clinical staff to ensure smooth patient flow
- Process billing and coding information for insurance claims
- Assist with patient education materials and resource referrals
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical reception or front desk role
- Proficiency in EMR systems (Epic experience highly valued)
- Excellent communication skills in both English and Spanish
- Strong knowledge of HIPAA regulations and patient privacy laws
- Ability to multitask in high-pressure clinical environments
- Professional demeanor with exceptional customer service aptitude
- Basic medical terminology knowledge required