Job Description
Join our dynamic healthcare team as a Medical Receptionist at Oakland Health Partners! We're seeking a compassionate professional to be the first point of contact for our patients. In this vital role, you'll ensure seamless patient experiences while supporting our clinical staff in a fast-paced environment. Enjoy competitive pay, comprehensive benefits, and the opportunity to grow your healthcare career in Oakland's thriving medical community.
Responsibilities
- Manage patient check-in/out processes efficiently
- Schedule appointments and maintain electronic health records
- Verify insurance coverage and collect co-payments
- Coordinate with clinical staff for patient flow
- Handle confidential patient information with HIPAA compliance
- Answer multi-line phone calls and triage inquiries
- Assist with administrative tasks like billing documentation
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or front desk experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology
- Exceptional customer service and communication skills
- Ability to multitask in high-pressure situations
- Basic understanding of insurance verification processes
- Valid CPR certification preferred