Job Description
Join our award-winning medical practice in the heart of Boston as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art facility. This role offers competitive pay, comprehensive benefits, and opportunities for career growth in a supportive environment. If you thrive in fast-paced healthcare settings and excel at patient communication, we encourage you to apply today!
Responsibilities
- Manage patient intake, check-ins, and appointment scheduling using Epic EMR systems
- Verify insurance coverage and collect co-payments accurately
- Coordinate patient flow between clinical departments and specialists
- Handle confidential medical records with HIPAA compliance
- Assist with billing inquiries and insurance claim processing
- Maintain clean and organized reception area
- Support clinical staff with administrative tasks as needed
Qualifications
- Minimum 2 years medical reception or front desk experience
- Proficiency with electronic health records (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and communication skills
- Ability to multitask in high-pressure environments
- High school diploma or equivalent (Associate's degree preferred)
- Current CPR certification