Job Description
Join our award-winning healthcare team as a Medical Receptionist in Philadelphia! We're seeking a compassionate professional to be the first point of contact for our patients. You'll manage front desk operations, ensure seamless patient experiences, and support our medical staff in a state-of-the-art facility. Enjoy competitive benefits, career growth opportunities, and a supportive work environment. Apply today to become part of Philadelphia's premier healthcare provider!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records (EHR)
- Handle insurance verification and billing inquiries
- Coordinate with medical staff for patient flow and urgent needs
- Maintain clean, organized reception area and manage office supplies
- Answer multi-line phone systems and route communications appropriately
- Assist with patient registration forms and demographic updates
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in healthcare reception or customer service
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to remain calm under pressure in fast-paced environments
- Valid Pennsylvania driver's license and reliable transportation
- Background check and health screening required