Job Description
Join Nashville Health Partners as a Medical Receptionist and become the first point of contact for our patients in a state-of-the-art healthcare facility. We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our clinical team. Enjoy competitive benefits, ongoing training, and a collaborative environment where your contributions directly impact patient care.
Responsibilities
- Manage patient check-in/out procedures and appointment scheduling
- Verify insurance coverage and maintain accurate patient records
- Coordinate with clinical staff for seamless patient flow
- Handle patient inquiries via phone and in-person with empathy
- Process billing forms and manage electronic health records (EHR)
- Maintain a clean, organized reception area
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare reception or customer service
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong communication and multitasking abilities
- Knowledge of HIPAA compliance and medical terminology
- Exceptional organizational and problem-solving skills
- Ability to remain calm under pressure in fast-paced environments