Job Description
Join our award-winning healthcare team as a Medical Receptionist at Durham Regional Medical Center! We're seeking a compassionate professional to be the first point of contact for our patients. In this vital role, you'll deliver exceptional patient experiences while supporting our clinical operations. Enjoy competitive pay, comprehensive benefits, and a collaborative environment dedicated to excellence in patient care. Apply today to become part of Durham's premier healthcare provider!
Responsibilities
- Manage patient check-in/check-out procedures efficiently
- Schedule appointments and coordinate with clinical staff
- Maintain accurate patient records in EHR systems
- Handle insurance verification and billing inquiries
- Answer multi-line phone systems with professionalism
- Prepare and maintain patient charts and documentation
- Assist with medical supplies inventory management
Qualifications
- High school diploma or equivalent required
- 1+ years medical office experience preferred
- Proficiency in EHR/EMR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic understanding of HIPAA compliance
- Customer service mindset with attention to detail