Job Description
Join our award-winning medical practice in the heart of Austin! We're seeking a compassionate and organized Medical Receptionist to be the first point of contact for our patients. As a key member of our healthcare team, you'll ensure seamless patient experiences while supporting our mission of delivering exceptional care. Enjoy a collaborative environment, competitive benefits, and opportunities for professional growth in Austin's thriving healthcare sector.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems
- Schedule appointments and coordinate with specialists across departments
- Verify insurance coverage and collect co-pays accurately
- Maintain organized medical records and confidential patient information
- Handle multi-line phone systems with professionalism and empathy
- Assist with billing inquiries and claims processing support
- Coordinate patient flow and minimize wait times
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or healthcare administration
- Proficiency with EMR systems (Epic, Athenahealth, etc.)
- Strong knowledge of HIPAA compliance and medical terminology
- Exceptional communication and multitasking abilities
- Experience with insurance verification and billing processes
- Positive attitude and commitment to patient-centered care