Job Description
Join Durham Health Partners as a Medical Receptionist and become the friendly face of our healthcare team! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff. This remote-friendly hybrid role combines in-office presence with flexible remote work options, allowing you to balance your career and personal life seamlessly. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real difference in our community's health.
Responsibilities
- Manage patient scheduling, appointments, and check-in/check-out procedures
- Answer multi-line phone systems with professionalism and empathy
- Verify insurance information and maintain accurate patient records
- Process billing inquiries and assist with financial counseling
- Coordinate with medical staff to ensure smooth clinic operations
- Manage inventory of office supplies and patient materials
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; medical administrative certification preferred
- 2+ years of healthcare reception or administrative experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to work independently in remote setting
- Basic medical terminology knowledge required