Job Description
Welcome to Apex Medical Center, a premier healthcare provider dedicated to improving patient outcomes and community well-being. We are currently seeking a dedicated Medical Receptionist to join our welcoming front desk team in Pittsburgh, PA. If you have a warm demeanor, excellent organizational skills, and a passion for healthcare, we want to meet you.
As the first point of contact for our patients, you will play a vital role in shaping their experience. We pride ourselves on a collaborative environment that values accuracy, compassion, and efficiency.
Responsibilities
- Greet and Check-In Patients: Welcome visitors and patients warmly, verifying insurance information and collecting copays accurately.
- Schedule Appointments: Manage the front desk calendar using our EMR system to ensure optimal provider availability and minimal wait times.
- Phone Support: Answer incoming calls professionally, directing inquiries to the appropriate staff and taking detailed messages.
- Administrative Support: Maintain patient records, update files, and prepare necessary paperwork for daily visits.
- Insurance Verification: Assist in verifying patient insurance coverage and explaining benefits prior to appointments.
- Inventory Management: Monitor office supply levels and order necessary materials to keep operations running smoothly.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous experience in a medical or front desk administrative role is preferred.
- Skills: Proficiency in Microsoft Office Suite and familiarity with EMR systems (e.g., Epic, Athenahealth) is a plus.
- Communication: Excellent verbal and written communication skills.
- Professionalism: Ability to maintain a professional and welcoming demeanor under pressure.