Job Description
Join our dynamic healthcare team in Irvine as a Medical Receptionist and become the first point of contact for patients seeking exceptional care. We're urgently hiring a compassionate professional to manage front desk operations, ensure seamless patient experiences, and support our medical staff in delivering top-tier healthcare services. This is a fantastic opportunity to grow your career in a fast-paced, patient-centered environment with competitive compensation and benefits.
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Answer and triage incoming calls with professionalism and empathy
- Schedule appointments and coordinate referrals with specialists
- Verify insurance coverage and collect patient payments
- Maintain accurate medical records and confidentiality (HIPAA compliance)
- Assist with administrative tasks including filing and correspondence
- Coordinate with clinical staff to optimize patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Attention to detail with data entry and record-keeping
- Must pass background check and drug screening