Job Description
Join our dynamic healthcare team as a Medical Receptionist with flexible scheduling options! At Metro Health Partners, we value work-life balance and offer adaptable hours to accommodate your lifestyle. This hybrid role combines in-person patient coordination with administrative support in our state-of-the-art Saint Paul facility. You'll be the first point of contact for patients, delivering exceptional service while ensuring seamless clinic operations. Enjoy competitive compensation, comprehensive benefits package (including health/dental/vision), and opportunities for professional growth within our expanding network.
Responsibilities
- Manage patient intake, check-in/check-out processes, and appointment scheduling
- Verify insurance eligibility and maintain accurate electronic health records
- Coordinate multi-specialty referrals and communicate with healthcare providers
- Handle patient inquiries via phone, email, and in-person with empathy and professionalism
- Assist with medical billing coding and documentation compliance
- Manage inventory of medical supplies and office equipment
- Collaborate with clinical staff to optimize patient flow and experience
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency in EHR systems (Epic/NextGen) and Microsoft Office Suite
- Exceptional interpersonal skills with ability to de-escalate situations
- Strong organizational skills and attention to detail in documentation
- Flexibility to work varied shifts including evenings/weekends
- Basic knowledge of HIPAA regulations and medical terminology