Job Description
Join our award-winning healthcare team in Anaheim as a Medical Receptionist! We're seeking a compassionate professional to create exceptional first impressions for our patients. This full-time role offers competitive pay, comprehensive benefits, and a supportive environment where your skills truly make a difference. If you thrive in fast-paced medical settings and excel at patient communication, apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Answer and triage incoming calls with exceptional professionalism
- Verify insurance coverage and collect patient co-pays
- Schedule appointments and maintain accurate calendars
- Prepare patient charts and maintain confidential records
- Coordinate with clinical staff for smooth patient flow
- Process medical forms and assist with basic billing tasks
Qualifications
- High school diploma or equivalent required
- Minimum 1 year medical front desk experience
- Proficiency in EHR systems (Epic, NextGen preferred)
- Strong knowledge of medical terminology
- Excellent communication and multitasking skills
- Ability to handle sensitive information confidentially
- Customer-focused with problem-solving mindset
- Spanish bilingualism highly desirable