Job Description
Join our award-winning healthcare team as a Medical Receptionist at Chula Vista Medical Center! We provide all necessary equipment including ergonomic workstations, advanced practice management software, and digital patient check-in systems to ensure your success. Enjoy a supportive environment where patient care excellence meets modern technology.
Responsibilities
- Manage patient scheduling, registration, and insurance verification
- Operate multi-line phone system and triage urgent calls
- Maintain accurate electronic health records (EHR) systems
- Process payments and handle billing inquiries
- Coordinate with clinical teams for patient flow optimization
- Prepare and manage medical documentation
- Assist with patient education materials distribution
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or front desk experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong knowledge of HIPAA compliance protocols
- Exceptional communication and customer service skills
- Ability to multitask in fast-paced environments
- Basic medical terminology knowledge preferred
- Spanish bilingualism highly desirable