Job Description
Join our award-winning medical practice in Sacramento as a Medical Receptionist and become the welcoming face of our healthcare team. We're seeking a compassionate professional to deliver exceptional patient experiences while ensuring seamless clinic operations. This role offers competitive pay, comprehensive benefits, and opportunities for career growth in a supportive environment.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule and confirm appointments using EHR systems
- Handle incoming calls and triage patient inquiries
- Verify insurance coverage and process billing documentation
- Maintain accurate patient records and confidential information
- Coordinate with medical staff for patient flow optimization
- Assist with basic administrative tasks including filing and correspondence
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or customer service experience
- Proficiency with EHR systems (Epic/NextGen preferred)
- Strong knowledge of medical terminology
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Basic knowledge of insurance verification processes
- Attention to detail and HIPAA compliance awareness