Job Description
Join our award-winning medical practice in the heart of Boston! We're seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our patients. In this vital role, you'll ensure smooth clinic operations while delivering exceptional patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive team environment.
Responsibilities
- Manage patient check-in/out processes with efficiency and warmth
- Coordinate appointment scheduling and maintain accurate calendars
- Handle patient registration, insurance verification, and medical record updates
- Process billing forms and assist with insurance claims
- Communicate effectively with patients and healthcare providers
- Maintain strict HIPAA compliance and confidentiality standards
- Manage multi-line phone system and triage patient inquiries
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or healthcare administration
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Attention to detail with strong organizational abilities
- Basic computer literacy and data entry skills