Job Description
Join our award-winning healthcare team at City Health Partners, where patient care meets excellence. We're seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our thriving practice in Philadelphia. This critical role combines administrative precision with patient-centered service in a fast-paced, collaborative environment.
Responsibilities
- Manage patient intake, scheduling, and registration with exceptional accuracy
- Handle insurance verification and billing coordination
- Operate multi-line phone systems and digital health records
- Coordinate patient flow and maintain clinic efficiency
- Assist with medical forms, referrals, and correspondence
- Collaborate with clinical teams to support patient care continuity
- Maintain strict HIPAA compliance and data security protocols
Qualifications
- Minimum 1 year medical office/reception experience required
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of insurance verification processes
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-volume setting
- High school diploma or equivalent; healthcare certification a plus
- Philadelphia-based candidates only (no relocation offered)