Job Description
Join our award-winning medical practice in the heart of Nashville! We're seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our patients. In this vital role, you'll manage front desk operations, ensure seamless patient experiences, and support our healthcare team. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment where your contributions make a real difference. If you thrive in fast-paced settings and want to join a team dedicated to exceptional patient care, apply today!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Schedule and confirm appointments while maintaining accurate calendars
- Handle patient registration and insurance verification processes
- Process payments, collect co-pays, and manage billing inquiries
- Maintain organized medical records and confidential patient information
- Coordinate with clinical staff to ensure smooth patient flow
- Answer multi-line phone systems and triage calls appropriately
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in medical reception or front desk role
- Proficiency in Electronic Health Records (EHR) systems
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology and insurance processes
- Experience with scheduling software (e.g., Epic, Cerner)