Job Description
Join our award-winning healthcare team as a Medical Receptionist at San Diego Health Partners! We provide state-of-the-art equipment including modern patient check-in kiosks, digital charting tablets, and advanced EHR systems to streamline your workflow. This is an excellent opportunity for a detail-oriented professional to become the first point of contact for our diverse patient base in a supportive, fast-paced environment.
Responsibilities
- Manage patient check-in/out processes using digital kiosks and tablets
- Schedule appointments and maintain accurate electronic calendars
- Verify insurance eligibility and process billing documents
- Maintain HIPAA compliance for all patient data
- Coordinate with clinical staff for patient flow optimization
- Assist with medical record management via EHR systems
- Handle patient inquiries with empathy and professionalism
Qualifications
- 1+ years of medical reception or front desk experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Knowledge of HIPAA and healthcare regulations
- Strong customer service and communication skills
- Ability to multitask in a high-volume setting
- High school diploma or equivalent (Associate's preferred)
- Basic medical terminology knowledge