Job Description
Join our award-winning healthcare team in Anchorage as a Medical Receptionist and become the first point of contact for patients seeking exceptional care. We're seeking a compassionate professional to manage front desk operations at our state-of-the-art medical facility. This role offers competitive compensation, comprehensive benefits, and opportunities for growth within Alaska's leading healthcare provider. If you thrive in fast-paced environments and possess exceptional organizational skills, we encourage you to apply today.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and efficiency
- Schedule and confirm appointments using Epic EHR system
- Verify insurance coverage and collect co-payments
- Maintain confidential patient records in compliance with HIPAA regulations
- Coordinate with clinical staff to ensure seamless patient flow
- Handle incoming calls and direct inquiries to appropriate departments
- Prepare daily reports and manage office inventory
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years medical office reception experience
- Proficiency in EHR systems (Epic knowledge required)
- Strong knowledge of medical terminology and billing procedures
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-volume setting
- Current BLS certification
- Alaska residency required