Job Description
Join our award-winning healthcare team as a Medical Receptionist at Chula Vista Medical Group. We're seeking a compassionate professional to deliver exceptional patient experiences while ensuring seamless clinic operations. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is prioritized.
Responsibilities
- Manage patient check-in/out processes with accuracy and efficiency
- Schedule appointments using Epic EHR system while optimizing provider schedules
- Verify insurance coverage and collect co-pays following HIPAA guidelines
- Triage patient inquiries via phone and in-person with empathy
- Maintain organized medical records and digital filing systems
- Coordinate with clinical teams for patient flow management
- Assist with billing coding and claims documentation
Qualifications
- Minimum 2 years medical front desk experience
- Proficiency with EHR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication skills in English/Spanish
- CPR/BLS certification required
- Ability to multitask in fast-paced clinical environments
- Associate's degree in healthcare administration or related field