Job Description
Join our patient-centered healthcare team as a Remote-Friendly Medical Receptionist in Oakland, CA! We're seeking a compassionate professional to manage our front desk operations while supporting seamless patient experiences. This hybrid role combines on-site presence with flexible remote work options, perfect for candidates seeking work-life balance. Enjoy competitive benefits, career growth opportunities, and the chance to make a tangible impact in our community's healthcare landscape.
Responsibilities
- Manage patient intake, scheduling, and registration systems with precision
- Handle multi-line phone systems and digital communication channels
- Verify insurance eligibility and maintain accurate patient records
- Coordinate with clinical staff to ensure efficient patient flow
- Process billing forms and manage financial transactions
- Maintain HIPAA compliance for all patient interactions
- Assist with administrative tasks including inventory management
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of medical reception or healthcare administrative experience
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work independently in remote settings
- Basic knowledge of medical terminology and insurance protocols
- Flexibility to work occasional evenings/weekends as needed