Job Description
Join Baton Rouge Medical Group's award-winning healthcare team as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth matters. Apply today to start your career in healthcare administration with a leader in patient-centered care.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain electronic health records (EHR) systems
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff for patient flow and urgent needs
- Maintain a clean, organized reception area
- Answer multi-line phone calls and triage messages
- Assist with patient registration forms and HIPAA compliance
Qualifications
- High school diploma or equivalent; college degree preferred
- 2+ years medical office reception experience
- Proficiency in EHR systems (Epic/Meditech preferred)
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Knowledge of medical terminology and insurance processes
- CPR/BLS certification required
- Positive attitude and commitment to patient satisfaction