Job Description
We're urgently seeking a compassionate Medical Receptionist to join our award-winning healthcare team in Toledo, OH. As the first point of contact for patients, you'll play a vital role in delivering exceptional healthcare experiences. ProMed Health Group offers competitive benefits, modern facilities, and a supportive environment where your contributions make a real difference. If you thrive in fast-paced settings and want to advance your career in healthcare, apply today!
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures efficiently
- Schedule appointments and maintain accurate patient records using EHR systems
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Manage phone communications and triage urgent calls
- Prepare medical charts and maintain organized filing systems
- Assist with administrative tasks including data entry and correspondence
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years medical reception or front desk experience
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and multitasking abilities
- Detail-oriented with excellent organizational skills
- Ability to maintain confidentiality and HIPAA compliance