Job Description
Join our award-winning healthcare team as a Medical Receptionist at Jersey City Medical Associates! We're seeking a compassionate professional to be the first point of contact for our diverse patient population. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in our state-of-the-art facility. If you thrive in fast-paced settings and are passionate about patient-centered care, apply today to become part of our growing family!
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Verify patient insurance information and maintain accurate electronic health records
- Handle incoming calls and triage inquiries to appropriate medical staff
- Assist with patient registration forms and collect co-payments
- Coordinate with clinical teams to ensure seamless patient flow
- Maintain confidentiality of sensitive patient information per HIPAA regulations
- Process medical correspondence and manage office supplies inventory
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years of medical office or healthcare reception experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Excellent communication and interpersonal skills with multilingual ability a plus
- Strong organizational abilities with attention to detail
- Basic knowledge of medical terminology and insurance verification processes
- Ability to remain calm under pressure and multitask effectively
- Valid NJ driver's license and reliable transportation