Job Description
Join our award-winning medical practice in the heart of Scottsdale, AZ, as a Medical Receptionist. We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service while supporting our clinical team. Enjoy a modern work environment, comprehensive benefits, and opportunities for growth within our healthcare network. If you thrive in fast-paced settings and value patient-centered care, apply today!
Responsibilities
- Manage patient intake, check-in/out procedures, and appointment scheduling
- Verify insurance coverage and collect co-payments accurately
- Handle patient inquiries via phone, email, and in-person with professionalism
- Maintain electronic health records (EHR) and ensure HIPAA compliance
- Coordinate with clinical staff to optimize patient flow and experience
- Process billing documentation and manage front desk administrative tasks
- Assist in preparing exam rooms and maintaining clinic hygiene standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare reception or customer service
- Proficiency in EHR systems (e.g., Epic, Cerner) and MS Office Suite
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and conflict-resolution skills
- Ability to multitask in a fast-paced environment with attention to detail
- Current CPR certification or willingness to obtain
- Positive attitude with commitment to patient confidentiality