Job Description
Join Austin Health Partners, a leading multi-specialty clinic, as our next Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive team environment where your administrative expertise directly impacts patient care excellence.
Responsibilities
- Greet patients warmly, verify insurance, and manage check-in/check-out procedures
- Coordinate appointment scheduling across multiple departments using EHR systems
- Maintain accurate patient records and confidential documentation
- Handle multi-line phone system and triage patient inquiries
- Process billing forms and assist with insurance verification
- Collaborate with clinical teams to ensure seamless patient flow
- Manage inventory of medical supplies and office materials
Qualifications
- Minimum 2 years of medical office/reception experience
- Proficiency in EHR systems (Epic, Athena, or similar)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional communication and multitasking abilities
- High school diploma or equivalent; certification preferred
- Proven problem-solving and conflict resolution skills
- Ability to thrive in fast-paced healthcare environments