Job Description
Join our award-winning healthcare team as a Medical Receptionist and become the welcoming face of our practice! We're seeking a compassionate professional to manage patient interactions, streamline operations, and deliver exceptional service in our state-of-the-art Chula Vista facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills directly impact patient care.
Responsibilities
- Schedule patient appointments and manage calendar systems efficiently
- Check patients in/out while verifying insurance and updating electronic health records
- Answer multi-line phone systems with professionalism and empathy
- Process billing claims and manage patient account inquiries
- Maintain clean, organized reception areas and medical supplies
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential patient information with HIPAA compliance
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Attention to detail with data entry accuracy
- Ability to remain calm under pressure in fast-paced settings