Job Description
Join our award-winning medical team as a Medical Receptionist at Detroit Healthcare Center! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our clinical operations. Enjoy competitive benefits, career growth opportunities, and a collaborative environment in Detroit's thriving healthcare sector.
Responsibilities
- Manage patient check-in/out procedures and appointment scheduling
- Verify insurance coverage and maintain accurate patient records
- Coordinate with medical staff to ensure seamless patient flow
- Handle phone inquiries and triage urgent communications
- Process billing forms and assist with insurance documentation
- Maintain HIPAA compliance and strict confidentiality standards
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office or customer service experience
- Proficiency in electronic health records (EHR) systems
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- Knowledge of medical terminology and insurance processes
- CPR certification preferred