Job Description
Join our award-winning healthcare team as a Medical Receptionist in the heart of Detroit! We're seeking a compassionate professional to be the first point of contact for our diverse patient population. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills directly impact patient care. Our state-of-the-art facility offers modern amenities and career growth opportunities within Michigan's largest healthcare network.
What We Offer:
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off and holidays
- Continuing education stipend
- Employee wellness programs
Responsibilities
- Greet patients warmly and manage front desk operations
- Schedule appointments using Epic EMR system
- Verify insurance coverage and collect payments
- Maintain accurate patient records and HIPAA compliance
- Coordinate with clinical staff for patient flow
- Handle phone inquiries and triage urgent requests
- Prepare daily reports and manage correspondence
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception experience
- Proficiency with EMR systems (Epic preferred)
- Strong knowledge of medical terminology
- Exceptional customer service skills
- Ability to multitask in fast-paced environment
- Certification in Medical Administration (CMA) preferred
- Michigan driver's license for occasional off-site duties