Job Description
Join our award-winning healthcare team as a Medical Receptionist at El Paso Medical Center! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment where your skills make a real difference in our community. This direct-hire position offers stability, growth opportunities, and the chance to work alongside top-tier medical professionals.
Responsibilities
- Manage patient scheduling, check-in/out processes, and insurance verification
- Handle incoming calls and triage patient inquiries with empathy and professionalism
- Maintain accurate electronic health records (EHR) and patient confidentiality
- Assist with patient registration, medical forms, and documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments, co-pays, and manage billing inquiries
- Support daily office operations including inventory and equipment maintenance
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years of medical reception or front desk experience
- Proficiency in EHR systems (Epic, Medent, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to maintain composure in fast-paced clinical environments
- Bilingual (English/Spanish) proficiency required
- Valid Texas driver's license and reliable transportation