Job Description
Join our award-winning healthcare team in beautiful Colorado Springs! We're seeking a compassionate Medical Receptionist to be the first point of contact for our patients. All necessary equipment is provided, including ergonomic workstations, advanced practice management software, and medical-grade devices. Enjoy a supportive environment with competitive benefits and opportunities for professional growth. Help us deliver exceptional patient care while advancing your healthcare career in the heart of the Rockies.
Responsibilities
- Manage patient check-in/out processes and appointment scheduling using EMR systems
- Handle phone inquiries and triage patient calls with empathy and efficiency
- Verify insurance eligibility and collect co-pays accurately
- Maintain electronic health records and ensure HIPAA compliance
- Coordinate with clinical staff for smooth patient flow
- Process medical forms and manage front office documentation
- Assist with inventory management of front office supplies
Qualifications
- Minimum 1 year medical receptionist or front office experience
- Proficiency in EMR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- High school diploma or equivalent; certification preferred
- Valid CPR certification or willingness to obtain