Job Description
Join our award-winning medical team as a Medical Receptionist where we provide all necessary equipment to excel in your role! Fort Wayne Health Partners is seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art facility. Enjoy a supportive environment with modern tools including ergonomic workstations, dual monitors, and specialized medical software. We offer competitive benefits, flexible scheduling, and opportunities for growth within our expanding healthcare network.
Responsibilities
- Manage patient check-in/out processes using our provided EMR system
- Schedule appointments and coordinate with healthcare providers
- Verify insurance coverage and maintain accurate patient records
- Handle patient inquiries with empathy and professionalism
- Assist with medical billing and coding documentation
- Maintain clean reception area and equipment as per HIPAA standards
- Coordinate with pharmacy and lab services for patient needs
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- 1+ years medical reception or healthcare experience
- Proficiency with EMR systems (training provided for our software)
- Strong knowledge of HIPAA compliance protocols
- Excellent communication and multitasking abilities
- Professional demeanor with customer service focus
- Ability to adapt to provided equipment and technology
- Basic medical terminology knowledge