Job Description
Join our dynamic healthcare team at Oakland Health Center as a Medical Receptionist with flexible scheduling options. We're seeking a compassionate professional to deliver exceptional patient experiences while maintaining efficient clinic operations. Enjoy the perfect work-life balance with customizable hours that fit your schedule, including mornings, afternoons, or weekend shifts. This role offers competitive compensation, comprehensive benefits, and a supportive environment where your administrative expertise directly impacts patient care.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Schedule appointments and maintain electronic health records (EHR) systems
- Handle insurance verification and billing inquiries
- Coordinate with medical staff to ensure seamless patient flow
- Maintain strict HIPAA compliance and confidentiality standards
- Manage multi-line phone system and triage patient calls
- Process payments and maintain accurate financial records
Qualifications
- Minimum 1 year medical reception or healthcare admin experience
- Proficiency in EHR systems (Epic, Athenahealth preferred)
- Strong interpersonal and communication skills
- Ability to work flexible hours (including weekends/early mornings)
- Basic medical terminology knowledge
- Attention to detail with scheduling and documentation
- Valid CPR certification (or willingness to obtain)
- High school diploma or equivalent required