Job Description
Join our dynamic healthcare team as a Medical Receptionist with flexible scheduling options! At Miami Health Partners, we value work-life balance and offer part-time positions with adjustable hours to accommodate your lifestyle. This role is perfect for students, parents, or professionals seeking a rewarding career in healthcare without rigid schedules.
As the first point of contact for our patients, you'll deliver exceptional customer service while managing front desk operations in a fast-paced medical environment. We provide comprehensive training and a supportive atmosphere where your contributions directly impact patient experiences.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments using EMR systems while optimizing provider calendars
- Verify insurance coverage and collect co-pays accurately
- Handle incoming calls and triage urgent patient needs
- Maintain patient confidentiality and HIPAA compliance
- Prepare charts and manage medical records documentation
- Coordinate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or customer service experience
- Proficiency in EMR systems (Epic, NextGen, or similar)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Basic knowledge of medical terminology and insurance processes
- Flexibility to work mornings, evenings, or weekends as needed