Job Description
Join our patient-first team as a Medical Receptionist with flexible scheduling options! Wellness Medical Center is seeking a compassionate professional to manage front desk operations in our Toledo clinic. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your work directly impacts community health.
Why Choose Us?
- Flexible hours (including evenings/weekends)
- Health/dental/vision insurance
- 401(k) with matching
- Paid time off
- Continuing education stipends
Responsibilities
- Greet patients, schedule appointments, and verify insurance information
- Maintain electronic health records (EHR) systems with precision
- Coordinate multi-specialty referrals and lab communications
- Manage patient intake forms and HIPAA compliance protocols
- Assist with billing collections and insurance claim submissions
- Collaborate with clinical staff to optimize patient flow
- Handle confidential patient inquiries with discretion
Qualifications
- High school diploma or equivalent; medical administrative certification preferred
- 1+ years of medical office or customer service experience
- Proficiency in EHR systems (Epic, eClinicalWorks) and Microsoft Office
- Strong knowledge of medical terminology and insurance processes
- Exceptional multitasking and conflict resolution abilities
- Detail-oriented with high data accuracy standards
- Flexibility to work varied shifts (including Saturdays)