Job Description
Join our dynamic healthcare team as an immediate-hire Medical Receptionist at San Jose Medical Center! We're seeking a compassionate professional to deliver exceptional patient experiences while managing front desk operations. This urgent opening offers competitive pay, comprehensive benefits, and career growth opportunities in a state-of-the-art facility. If you thrive in fast-paced environments and value patient-centered care, apply now to start making an immediate impact!
Responsibilities
- Manage patient check-in/out processes with accuracy and empathy
- Schedule appointments efficiently using EHR systems (Epic preferred)
- Handle multi-line phone calls and triage urgent inquiries
- Verify insurance eligibility and collect co-payments
- Maintain organized medical records and digital filing systems
- Coordinate with clinical staff for seamless patient flow
- Assist with basic medical billing and coding procedures
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- Minimum 2 years medical reception experience
- Proficiency in EHR systems (Epic/Medical Manager)
- Strong knowledge of medical terminology and billing codes
- Exceptional customer service and conflict resolution skills
- Ability to multitask in high-pressure environments
- High school diploma or equivalent required
- CPR/BLS certification preferred
- Spanish bilingualism highly desirable