Job Description
Are you a compassionate professional looking to make a meaningful impact in the community? Fort Wayne Family Health Center is seeking a dedicated Part-Time Medical Receptionist to join our dynamic team. We pride ourselves on delivering exceptional patient care and are looking for someone who shares our commitment to excellence and professionalism.
In this pivotal role, you will serve as the welcoming face of our clinic, ensuring every patient feels valued and understood from the moment they walk through the door. We offer a flexible schedule, competitive compensation, and a collaborative environment focused on career growth within a modern healthcare facility.
Responsibilities
- Manage front desk operations, including warmly greeting patients and directing them to appropriate departments.
- Schedule patient appointments and manage reminders via phone, email, and text to minimize no-shows.
- Verify patient insurance information and process billing inquiries with accuracy and speed.
- Answer incoming calls professionally, transferring messages to the correct staff members promptly.
- Maintain and update patient medical records and administrative filing systems to ensure compliance.
- Assist with basic medical coding and transcription tasks as required by the clinical team.
- Collaborate closely with nurses and physicians to ensure a seamless patient flow throughout the day.
Qualifications
- Previous experience as a Medical Receptionist, Front Desk Coordinator, or in a similar healthcare administrative role is highly preferred.
- Strong computer proficiency with EMR/EHR systems (e.g., Epic, AthenaHealth, NextGen) is a plus.
- Excellent verbal and written communication skills with a focus on customer service.
- Ability to multitask effectively and maintain composure in a fast-paced, high-volume environment.
- High school diploma or GED required; an Associate’s degree in Medical Administration is a strong advantage.
- CPR certification is preferred.