Job Description
Join our award-winning healthcare team as a Medical Receptionist in sunny Chula Vista! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff. Enjoy the flexibility of remote-friendly work arrangements with competitive compensation and comprehensive benefits. Perfect for career growth in the thriving San Diego healthcare sector.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes
- Handle insurance verification and medical records management
- Coordinate telehealth appointments and virtual patient support
- Process billing inquiries and payment collections
- Maintain HIPAA-compliant electronic health records (EHR)
- Collaborate with clinical teams to optimize patient flow
- Resolve patient concerns with empathy and professionalism
Qualifications
- Minimum 2 years medical reception experience
- Proficiency with EHR systems (Epic/NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Remote work capability with reliable internet connection
- California Medical Assistant certification (MA-C or RMA)
- Ability to multitask in fast-paced environments