Job Description
Are you a compassionate professional seeking a rewarding opportunity in the healthcare sector? MediConnect Healthcare Solutions is currently seeking a dedicated Medical Receptionist to join our dynamic team in St. Louis, MO. We pride ourselves on delivering exceptional patient care and are looking for a self-starter who excels in a fast-paced environment.
In this pivotal role, you will serve as the first point of contact for our patients, ensuring a warm, welcoming, and efficient experience. We offer a hybrid work model, allowing for flexibility while maintaining strong in-office presence where needed for patient coordination.
Responsibilities
- Greet patients warmly and manage the front desk reception area with professionalism.
- Manage patient scheduling, confirmations, and rescheduling via phone and electronic systems.
- Verify patient insurance information and process new patient registrations accurately.
- Assist with medical record filing, data entry, and maintaining a tidy reception area.
- Handle incoming inquiries and direct calls to appropriate departments efficiently.
- Ensure strict compliance with HIPAA regulations and office confidentiality policies.
Qualifications
- High School Diploma or GED required; Medical Receptionist certification is a plus.
- Previous experience in a medical office, front desk, or customer service role preferred.
- Proficiency in EMR/EHR systems (e.g., Epic, Cerner, Athenahealth) is highly desirable.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a busy environment.
- Basic computer literacy and proficiency in Microsoft Office Suite.