Job Description
Start Tomorrow! Valley Health Partners is seeking a compassionate Medical Receptionist to join our dynamic healthcare team in Fresno. This is an immediate opportunity to make a meaningful impact in patient care while working in a state-of-the-art facility.
As the first point of contact for our patients, you'll play a vital role in delivering exceptional service and ensuring smooth clinic operations. If you thrive in fast-paced environments and are passionate about healthcare excellence, we want to hear from you today!
Responsibilities
- Manage patient check-in/out processes with efficiency and warmth
- Schedule appointments and maintain accurate calendars using EHR systems
- Verify insurance eligibility and handle billing inquiries
- Maintain strict confidentiality of patient records (HIPAA compliance)
- Coordinate with clinical staff to optimize patient flow
- Handle multi-line phone systems with professionalism
- Assist with administrative tasks including data entry and filing
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency in EHR systems (e.g., Epic, Cerner) and MS Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and customer service skills
- Ability to multitask and prioritize in high-pressure situations
- Valid CPR certification (or willingness to obtain)