Job Description
Are you a compassionate professional with a passion for healthcare? Austin HealthCare Partners is urgently hiring a dedicated and detail-oriented Medical Receptionist to join our dynamic team in Austin, TX.
In this pivotal role, you will be the welcoming face of our clinic, ensuring every patient feels valued and cared for from the moment they walk in. We are looking for someone who thrives in a fast-paced environment and excels at building lasting relationships with our community. If you are ready to advance your career in a supportive setting, apply today!
Responsibilities
- Greet patients warmly and manage the front desk reception area with professionalism.
- Schedule patient appointments and manage the calendar efficiently to minimize wait times.
- Verify patient insurance information and process payments accurately.
- Answer incoming phone calls, screen visitors, and route inquiries to the appropriate staff.
- Maintain and update patient medical records in the practice management system.
- Assist with administrative duties such as filing, faxing, and inventory management.
- Ensure the waiting area is clean, organized, and comfortable for all visitors.
Qualifications
- High School Diploma or GED required.
- Previous experience as a Medical Receptionist or Front Desk Associate preferred but not required.
- Strong computer proficiency and familiarity with medical software (EHR) is a plus.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks in a busy environment.
- Knowledge of HIPAA regulations and patient confidentiality protocols.