Job Description
Join our award-winning healthcare team as a Medical Receptionist in Richmond, VA! We're seeking a compassionate professional to provide exceptional patient experiences with flexible scheduling options designed to support your work-life balance. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your contribution directly impacts patient care.
Our state-of-the-art facility combines cutting-edge technology with a patient-first philosophy. As the first point of contact, you'll be instrumental in creating positive impressions while managing critical administrative functions. Perfect for students, parents, or professionals seeking adaptable hours without compromising career growth.
Responsibilities
- Manage patient check-in/check-out procedures with warm professionalism
- Schedule appointments and coordinate referrals across multiple departments
- Verify insurance coverage and maintain accurate patient records
- Handle multi-line phone systems with exceptional customer service
- Process billing transactions and assist with basic medical coding
- Manage inventory of medical supplies and office equipment
- Support HIPAA compliance protocols for patient data protection
Qualifications
- Minimum 1 year medical office reception or administrative experience
- Proficiency in EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and multi-tasking abilities
- High school diploma or equivalent; healthcare certification a plus
- Availability to work flexible shifts including evenings/weekends
- Positive attitude and commitment to patient-centered care