Job Description
Join our dynamic healthcare team as a Part-Time Medical Receptionist at Madison Health Partners! We're seeking a compassionate and organized professional to serve as the first point of contact for our patients in a fast-paced environment. If you thrive in patient care settings and excel at administrative excellence, this role offers flexible hours (20-25 hrs/week) with competitive benefits including paid time off and health insurance. Become part of our mission to deliver exceptional healthcare experiences to Madison's diverse community.
Responsibilities
- Manage patient scheduling, check-in/check-out procedures, and insurance verification
- Handle incoming calls and route inquiries to appropriate departments
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Process billing claims and assist with insurance documentation
- Coordinate referrals and communicate with external healthcare providers
- Prepare patient charts and ensure compliance with HIPAA regulations
- Assist with inventory management of medical supplies and office equipment
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in medical reception or healthcare administration
- Proficiency with EMR systems and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology and insurance protocols
- Valid CPR certification (or willingness to obtain)