Job Description
Join our award-winning healthcare team at Memphis Health Partners as a Part-Time Medical Receptionist! We're seeking a compassionate professional to serve as the first point of contact for our patients. This role offers flexible scheduling while allowing you to make a meaningful impact in our community. Enjoy competitive pay, comprehensive training, and a supportive environment dedicated to excellence in patient care.
Why Memphis Health Partners? We pride ourselves on our patient-centered approach and collaborative culture. As part of our team, you'll gain exposure to cutting-edge healthcare technology while working alongside experienced professionals committed to your growth.
Responsibilities
- Greet and register patients with warm professionalism, verifying insurance and demographic information
- Schedule appointments efficiently using our EHR system while maintaining accurate calendars
- Manage phone communications, triaging calls and messages with exceptional customer service
- Process patient forms, maintain medical records, and ensure HIPAA compliance
- Coordinate with clinical staff to support smooth patient flow and office operations
- Collect payments and handle billing inquiries with accuracy and discretion
- Assist with administrative tasks including supply inventory and filing
Qualifications
- High school diploma or equivalent; medical office training preferred
- Minimum 1 year experience in healthcare reception or customer service role
- Proficiency with EHR systems (Epic or Athena experience a plus)
- Strong knowledge of medical terminology and insurance verification
- Exceptional communication and multitasking abilities
- Detail-oriented with strong organizational skills
- Ability to maintain HIPAA compliance and patient confidentiality
- Flexible availability including evenings and occasional weekends