Job Description
Join Seattle's premier healthcare system as a Remote Medical Assistant and revolutionize patient care from home! We're urgently seeking compassionate professionals to support our world-class medical team through innovative telehealth solutions. This is your chance to make a tangible impact while enjoying the flexibility of remote work with a top-tier hospital that values your expertise.
As a key member of our virtual care network, you'll deliver exceptional patient support, streamline administrative workflows, and contribute to cutting-edge healthcare delivery. Enjoy competitive compensation, comprehensive benefits, and the opportunity to grow your career within one of the nation's leading medical institutions. Don't miss this urgent opportunity to advance your career in healthcare innovation!
Responsibilities
- Provide comprehensive remote patient support via telehealth platforms including intake assessments and post-visit follow-ups
- Manage electronic health records (EHR) with precision, ensuring accurate documentation and compliance with HIPAA regulations
- Coordinate patient care logistics including appointment scheduling, medication refill requests, and specialist referrals
- Deliver patient education on treatment plans, chronic disease management, and preventive care protocols
- Collaborate with multidisciplinary care teams to optimize patient outcomes through seamless virtual communication
- Monitor and respond to secure patient portal messages with clinical accuracy and empathy
- Assist in quality improvement initiatives by documenting patient feedback and care outcomes
Qualifications
- Active Medical Assistant certification (CMA, RMA, or equivalent) from accredited institution
- Minimum 2 years clinical experience in ambulatory or hospital setting
- Proficiency in EHR systems (Epic, Cerner, or similar) and telehealth technologies
- Exceptional communication skills with ability to clearly explain complex medical information
- Strong organizational skills with attention to detail in virtual patient documentation
- Ability to maintain HIPAA compliance in remote work environment
- Experience working with diverse patient populations in urban healthcare settings
- Reliable high-speed internet and dedicated home workspace