Job Description
Join Seattle Health Partners as a Remote Medical Receptionist and become the first point of contact for our patients! We're seeking a compassionate professional to deliver exceptional virtual support in our fast-paced healthcare environment. Enjoy the flexibility of remote work while making a tangible impact on patient care. Our team values collaboration, innovation, and work-life balance.
What You'll Love:
- 100% remote position with flexible scheduling
- Comprehensive benefits package including health insuranceProfessional development opportunities
- Supportive team culture focused on patient wellness
Responsibilities
- Manage virtual patient check-ins and appointment scheduling via telehealth platforms
- Handle patient inquiries via phone, email, and secure messaging portals
- Maintain accurate electronic health records (EHR) using Epic systems
- Verify insurance eligibility and coordinate benefits
- Process digital registrations and collect patient information securely
- Coordinate with clinical teams for seamless patient care transitions
- Ensure HIPAA compliance in all digital communications
Qualifications
- Minimum 2 years medical reception or administrative healthcare experience
- Proficiency with EHR systems (Epic preferred) and telehealth software
- Exceptional communication and customer service skills
- Strong attention to detail in documentation and data entry
- Ability to work independently with minimal supervision
- High-speed internet connection and quiet home office setup
- Washington State medical assistant or administrative certification preferred