Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist at Carolina Health Partners! We're seeking a compassionate professional to serve as the first point of contact for our Charlotte patients. Enjoy the flexibility of remote work while providing exceptional service in a fast-paced medical environment. 100% remote-friendly position with provided equipment.
Our ideal candidate thrives in patient-facing roles and excels at managing digital workflows. You'll handle scheduling, insurance verification, and virtual check-ins while supporting our clinical team. Full training provided on our EMR system.
Responsibilities
- Manage patient scheduling and virtual check-ins via our secure telehealth platform
- Verify insurance eligibility and collect demographic information
- Process registration paperwork and maintain digital patient records
- Coordinate with clinical staff for appointment flow and urgent needs
- Handle billing inquiries and payment processing
- Maintain HIPAA compliance in all digital communications
Qualifications
- 1+ years medical reception or front desk experience
- Proficiency with EMR systems (Epic/Meditech preferred)
- Exceptional phone and written communication skills
- Strong attention to detail in data entry
- Ability to multitask in a virtual environment
- High-speed internet and quiet home office required
- Basic knowledge of medical terminology