Job Description
Join our dynamic healthcare team as a Remote Medical Receptionist and become the first point of contact for patients seeking exceptional care. We're seeking a compassionate professional to deliver outstanding virtual administrative support while maintaining the highest standards of patient confidentiality and service excellence. Enjoy the flexibility of remote work while making a tangible impact in our Chandler-based practice.
Why Join Us?
• Competitive salary with comprehensive benefits package
• Full remote work opportunity with flexible hours
• Career growth in expanding healthcare sector
• Supportive team culture focused on patient-centered care
Responsibilities
- Manage patient scheduling via telehealth platforms and EMR systems
- Handle virtual check-ins and insurance verification processes
- Coordinate telemedicine appointments and patient communications
- Maintain accurate electronic health records and documentation
- Process billing claims and manage patient accounts remotely
- Provide exceptional virtual customer service to patients and families
- Collaborate with clinical teams to ensure seamless patient care
Qualifications
- Minimum 2 years medical reception or administrative healthcare experience
- Proficiency with EMR systems (Epic, Athenahealth preferred)
- Strong telehealth platform knowledge (Zoom, Doxy.me)
- Exceptional verbal communication and virtual customer service skills
- Ability to maintain HIPAA compliance in remote work environment
- High typing speed (45+ WPM) with accurate data entry
- Proven ability to multitask in fast-paced virtual settings